At VirtualMart, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or purchase from us. By visiting our site or placing an order, you agree to the terms outlined below.
What Information We Collect
When you interact with our website, we may collect the following types of information:
1. Personal Information
Information you voluntarily provide when creating an account, placing an order, or contacting us:
- Full name
- Email address
- Phone number
- Shipping and billing addresses
2. Payment Information
Payment details (e.g., credit/debit card information) are collected during checkout and are securely processed by our trusted third-party payment providers. We do not store your card details.
3. Device & Browsing Information
Automatically collected through cookies and similar technologies:
- IP address
- Browser type
- Device type
- Pages visited and interaction patterns
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support and respond to your inquiries
- Personalize your experience and offer tailored promotions
- Improve our website functionality and user experience
- Prevent fraud and ensure website security
Sharing Your Information
We respect your privacy. We do not sell or rent your personal information. We may share it in the following cases:
1. Trusted Service Providers
We work with third-party companies to:
- Process payments
- Ship products
- Provide technical and customer support
These partners are required to protect your information and use it only for the services they provide on our behalf.
2. Legal Obligations
We may disclose your information if required by law or in response to legal processes such as subpoenas or court orders.
How We Protect Your Data
We use industry-standard security technologies and procedures to protect your personal data. While we strive to safeguard your information, no system is completely secure. We recommend using strong passwords and keeping your login credentials confidential.
Cookies & Tracking
We use cookies and similar tools to:
- Remember your preferences
- Analyze website traffic and improve performance
- Provide a personalized shopping experience
You can manage or disable cookies in your browser settings, but this may affect some features of our site.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes listed above, or as required by law. After that, your data is securely deleted or anonymized.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from minors. If we become aware that a child has provided us with personal information, we will delete it immediately.